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Custom Chatbot

We build AI-powered chatbots trained on your business, your prices, services, FAQs, brand voice & deploy them on WhatsApp or your website to handle customer inquiries instantly, around the clock.

De Emerald Hotel · AI AssistantTypically replies instantly
Hi! Do you have a standard room available for Friday night?20:03
Yes! We have Standard Rooms available from ₦45,000/night. Shall I reserve one for Friday, 25 July?20:03
Yes please, for 2 nights.20:04
Perfect — that's 2 nights at ₦90,000. Pay via the link below and your PDF receipt will be sent instantly.20:04
✅ Booking confirmed. Receipt sent. See you Friday — check-in is from 2pm.20:07
How it works

From your data to a live, working chatbot.

We handle everything, training, testing, deployment, and ongoing support.

We train on your data

We gather your FAQs, pricing, services, and brand guidelines to build the knowledge base.

Bot is built and tested

A custom AI-powered bot is built, tested against real customer questions, and refined until it responds the way you would.

Deployed to your channel

Goes live on WhatsApp, your website, or both, wherever your customers already are.

It answers, you close

Customers get instant responses. Complex queries escalate to your team automatically.

Features

Everything your business needs, handled by a bot that knows you.

Not a template chatbot. Trained on your data, deployed in your voice.

Trained on your business

Not a generic bot. Knows your specific prices, services, policies, and how you like to talk to customers.

Natural conversation

Understands questions the way customers actually phrase them, not just keyword matches.

Handles bookings & inquiries

Takes reservations, answers pricing questions, and captures leads without any human input.

Automated receipts & documents

Generates PDF receipts, booking confirmations, or summaries and sends them directly in chat.

Smart escalation

When the bot hits a question it can't answer, it hands off cleanly to a human agent.

Available 24/7

Answers customer messages at 2am on a Sunday the same way it does at 9am on Monday.

Case Study

How De Emerald Hotel automated their entire booking flow.

De Emerald Hotel

De Emerald Hotel's front desk was fielding the same questions room availability, prices, check-in times, around the clock. We deployed a custom WhatsApp chatbot trained on their room catalogue and service list, handling inquiries instantly and automating the booking flow end-to-end.

24/7availability without front desk
< 5saverage response time
100%bookings confirmed with PDF receipt
0missed inquiries after hours

Instant, accurate answers

No hold time, no 'we'll get back to you'. Customers get the right answer immediately.

More bookings, less admin

Takes reservations and captures leads without a team member involved.

Scales without headcount

Handle 10x the message volume without hiring a single extra person.

FAQs

Questions, answered.

If yours isn't here, just reach out, we respond fast.

WhatsApp Business, your website, or both. We recommend WhatsApp first since it's where most of your customers already are.

Ready to give your business
a 24/7 team member?

We'll build, train, and deploy a bot that knows your business as well as you do.